Cookies Policy

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow a website to recognise a device, remember certain information and support a more consistent experience between visits. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be combined with other information held by a website.

Casino Mate may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, understanding how visitors use a website, helping to maintain security and measuring the performance of online services. In this policy, we use the term cookies to refer to cookies and similar technologies unless stated otherwise.

Cookies may be set by Casino Mate or by third parties whose services are used on the website. First-party cookies are placed by the website you are visiting. Third-party cookies are placed by another service that provides functionality, analytics, advertising, security or other online services. The use of third-party cookies may be subject to the relevant third party's own privacy and cookie information.

How long cookies remain

Some cookies are session cookies. They are temporary and are generally removed when you close your browser. Other cookies are persistent cookies. They remain on your device for a set period or until you delete them. The duration of a cookie can vary according to its purpose, your browser settings and the choices you make through available preference tools.

2. Why we use cookies

Cookies can help Casino Mate provide a functional, secure and easier-to-use website. Different cookies may be used for different purposes, and not every cookie is used on every visit. Depending on the services available at the time, cookies may be used for the following purposes:

• Strictly necessary functions, such as supporting page navigation, maintaining a secure connection, managing sessions and protecting the website from misuse.
• Account and service functions, such as remembering selected settings, language preferences, display choices or information needed to provide a requested online feature.
• Performance and analytics, such as understanding which pages are visited, identifying technical errors, measuring page performance and assessing how the website is used.
• Preference management, such as remembering choices you make about cookie settings or other website options.
• Security and fraud prevention, such as detecting unusual activity, protecting transactions and helping to prevent unauthorised access.
• Content and communication measurement, such as understanding whether website content is useful and whether online messages or campaigns are effective.
• Advertising or marketing support, where this is used, such as helping to manage relevant communications, limit repeated advertising or measure the effectiveness of promotional activity.

We aim to use information collected through cookies for legitimate business and website purposes, including providing services, improving the user experience, maintaining security and meeting legal or regulatory obligations. Where consent is required for a particular type of cookie, we will seek consent through an appropriate notice or preference tool.

Categories of cookies

Cookies may be grouped into categories according to their purpose. Necessary cookies support core website operations and may not be optional where they are required for a service you request. Preference, analytics, functionality or marketing cookies may be optional, depending on how they are used and the requirements that apply. The categories shown in a cookie banner or preference centre may change as the website and its services develop.

3. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or choose specific categories. Your choices may be saved in a cookie or similar technology so that the website can remember them. If you delete that technology, change device or use a different browser, you may be asked to make your choices again.

You can also manage cookies through your browser settings. Most modern browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Browser controls differ, so you should check the help or privacy settings for the browser and device you use.

1. Open your browser's privacy, security or site settings.
2. Review the available cookie or site-data controls.
3. Choose whether to allow, block or delete cookies.
4. If available, use the website's cookie preference tool to select your preferred categories.
5. Return to the website after changing your settings if you want the updated choices to apply.

Blocking or deleting cookies may affect how the website works. Some pages, account features, security functions or preferences may not operate correctly without necessary cookies. You may also need to repeat certain settings each time you visit. Disabling optional cookies generally does not prevent access to all website content, but the experience may be less personalised and some features may be limited.

If you use more than one device or browser, cookie choices may need to be managed separately. Cookie controls do not necessarily remove information that has already been collected or stored in other systems. Requests concerning personal information are handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

4. Third parties, updates and contact

Casino Mate may use service providers to support website hosting, security, analytics, customer services, communications and other functions. These providers may use cookies or similar technologies on our behalf, or may collect information according to their own policies. We take reasonable steps to use providers appropriately and to protect information handled through the website. You should review the relevant third party's information where a service provides its own cookie or privacy notice.

Information collected through cookies may be processed in Australia or another jurisdiction, depending on the service involved and the way the website operates. Where personal information is handled, it is managed in line with our Privacy Policy and applicable legal obligations. Cookie information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve issues, protect the website or meet legal requirements.

Policy changes

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our privacy practices. When the policy changes, the updated version will be made available on this page with a revised effective date where appropriate. You should check this page periodically so you remain informed about how cookies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand how information is handled or wish to make a privacy request, please use the contact or privacy channels made available on the Casino Mate website. Do not include sensitive account, payment or identity information in a public message. Requests may be subject to verification so that information is not disclosed to an unauthorised person.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required, your consent will be requested through the relevant website notice or preference tool.